Managing Workplace Conflict: Improving Leadership & Personal Effectiveness
June 6 7, 2019
Venue:Waltham Woods Conference Center
Massachusetts Medical Society, 860 Winter Street
Waltham, MA 02451-1411
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This program explores complex relationships within the medical work environment. The course provides techniques for addressing and resolving difficult relationships and stressful situations, as well as strengthening relationships with other team members and patients.
Real (de-identified) workplace conflicts are utilized in conjunction with role-playing and focused feedback to improve your interactive techniques and communication methods to make lasting changes. The program focuses on developing skills and motivation to make lasting changes.
In preparation for the course, attendees will be asked to submit one or two case scenarios of workplace conflict they have encountered or witnessed including the outcome of the conflict. De-identified case scenarios may be used during the program in group exercises and role-playing. All identifying information will be removed and details may be altered to maintain anonymity.
The program is designed for physicians who strive to improve their leadership skills and personal effectiveness with relationships at work, and to enhance their skills for addressing difficulties that arise in the workplace environment, both as practitioners and as leaders.
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Massachusetts Medical Society and Physician Health Services, Inc. The Massachusetts Medical Society is accredited by the ACCME to provide continuing medical education for physicians.
AMA CREDIT DESIGNATION STATEMENT
The Massachusetts Medical Society designates this live activity for a maximum of 17.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity meets the criteria of the Massachusetts Board of Registration in Medicine for risk management (RM) study.
MMS Member Physicians and Residents - $650.00
Non-MMS Member Physicians and Residents - $750.00
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Waltham Woods Conference Center